Membership and Service Charter

Membership

Eligibility

Blue Eagle Sacco' Membership is open to only employees of ABSA BANK OF KENYA and its subsidiaries.

Requirements

To join the Sacco one needs to;
1). Complete Membership Application Form Click here to get one
2). Attach copy of Kenyan National Identity Card or Valid Kenyan Passport
3). Attach coloured passport size photograph.

Service charter

Our Commitment

To uphold the core values of the Sacco as we strive to exceed member’s expectation.

Our Obligations

We shall endeavour to provide you with high quality service by:-

• Communicating effectively.
• Acting on any feedback relayed and prompt response
• Providing accurate, complete and up-to-date information.
• Having competent staff who knowledgeable about our products and services.
• Being courteous

Members Responsibilities

Providing accurate and complete information Providing your membership details ready when contacting us Treating our staff with courtesy and respect Sharing with us your feedback

Sacco Responsibilities To Members

Respond to members query promptly and timely To be agile to members’ needs To offer personalised service to members Consistence in service delivery Solution based