Membership and Service Charter
Membership
Eligibility
Blue Eagle Sacco' Membership is open to only employees of ABSA BANK OF KENYA and its subsidiaries.
Requirements
To join the Sacco one needs to;
1). Complete Membership Application Form
Click here to get one
2). Attach copy of Kenyan National Identity Card or Valid Kenyan Passport
3). Attach coloured passport size photograph.
Service charter
Our Commitment
To uphold the core values of the Sacco as we strive to exceed member’s expectation.
Our Obligations
We shall endeavour to provide you with high quality service by:-
- Communicating effectively.
- Acting on any feedback relayed and prompt response
- Providing accurate, complete and up-to-date information.
- Having competent staff who knowledgeable about our products and services.
- Being courteous
Members Responsibilities
Providing accurate and complete information
Providing your membership details ready when contacting us
Treating our staff with courtesy and respect
Sharing with us your feedback
Sacco Responsibilities To Members
Respond to members query promptly and timely
To be agile to members’ needs
To offer personalised service to members
Consistence in service delivery
Solution based